If there has never been a written agreement, the creditor cannot send you a copy. If this is the case, the creditor must inform you. But if the creditor has simply lost your agreement, it must provide a “true copy” with the same details. Organizations cannot charge a fee for sending personal data under the Data Protection Act, as long as your request is appropriate. For example, your application may not be helpful if you ask them to provide information they have already provided to you recently. the right to prepayment, including procedures, method and calculation of the reduction in the total cost of credit and the prepayment charge; The consumer can reimburse all or part of the amount in the credit agreement at any time. In this case, the consumer is entitled to a reduction in the total cost of the credit corresponding to the interest and taxes due for the remainder of the contract. Use this standard letter to request a copy of your contract and related documents, as well as an account statement statement with a creditor. You may need to use this letter if you have lost your original agreement and want to verify terms and conditions such as interest rate, amount of credit and total number of payments. You may need an account statement to check what the creditor thinks you paid into the account and when. Use sections 77, 78 and 79 of the Consumer Credit Act 1974 to make this application. conditions of its use (for example. B the need to open a current account if necessary); If the lender asks the consumer, with prior consent, to offer a remote contract for financial services, the lender must, on that date, indicate at least the main characteristics of the financial service – the total amount of the credit and debit terms, the duration of the contract, the interest rate, the amount, the number and frequency of the payments , the description of goods or services and the cash price when the credit is granted in the form of a deferred payment for a good or service.
Standardized information sheet on agreements in the form of overdraft and debt rescheduling: applicable to agreements in the form of an overdraft facility with an obligation to repay on demand or within three months, as well as debt rescheduling agreements; Before entering into a consumer credit contract, bank customers should assess the impact of monthly payments on the family budget and compare different credit options. If cost overruns last more than a month, the lender must notify the consumer in a document or other sustainable medium: under the Consumer Credit Act, you are only allowed to ask a creditor for a copy of your contract and a statement of account statement if you still owe them money in the account. If you have all of your debts or if your lender sued, you may not have those rights. In the event of an optional acquisition of other financial products or services with credit, the standardized information sheet (SIS) that the credit institution makes available to the bank`s client should be informed of the transfer, unless the original lender continues to manage the credit contract with the agent`s consent. If overruns continue for more than 3 months, the lender immediately offers the consumer another type of credit contract. Before entering into a consumer credit contract, bank customers have the right to obtain clear and complete information on all credit conditions in order to be able to correctly compare the different offers and make an informed decision. Interest rates and royalties for the various proposals should be compared on the basis of the annual percentage. The credit contract and the conditions under which these fees may be changed; Credit contracts for individuals vary depending on the type of credit issued to the customer.